Built by Operators.
For Defenders.

TeamSupport Online was founded in 2018 by former intelligence community and private sector red team operators who believed enterprise security testing needed to be more rigorous, more realistic, and more honest about what adversaries actually do.

Team
8+
Years in operation
200+
Enterprise clients
1,400+
Engagements delivered
35
Security professionals

Why We Started TeamSupport Online

After years working in intelligence and corporate red team environments, our founders saw the same problems repeated across organizations of every size: security testing that was checkbox-driven, findings that never got remediated, and a fundamental disconnect between what attackers do and what security teams practice against.

We built TeamSupport Online around a single principle — adversary simulation should be indistinguishable from the real thing. Not watered-down, scoped-within-an-inch-of-its-life engagements, but realistic operations that challenge organizations to respond to genuine threats.

Today, we serve financial institutions, critical infrastructure operators, healthcare systems, and technology companies across Latin America and North America — helping them build security programs that work under actual attack conditions.

  • 2018

    Founded in Santiago, Chile

    Three former intelligence community operators start offering red team services to Chilean financial institutions.

  • 2019

    First International Engagement

    Expanded to Colombia and Peru. First red team engagement against a multinational bank across three countries.

  • 2021

    Incident Response Practice Launched

    Responded to 47 ransomware incidents across LATAM in 12 months, establishing our 24/7 IR capability.

  • 2023

    Miami Office Opens

    North American expansion to serve US clients and multinationals with LATAM operations.

  • 2026

    200+ Client Milestone

    Reached 200 enterprise clients and launched our Threat Intelligence subscription service.

The Team Behind the Operations

Former intelligence community, military, and private sector operators with decades of combined offensive security experience.

CEO
Rodrigo Alvarez
CEO & Co-Founder

Former CNI analyst and CISO at two Chilean banks. 16 years in offensive security and intelligence operations.

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CTO
Carolina Reyes
CTO & Co-Founder

12 years building offensive tooling and C2 infrastructure. Lead author of three public security research papers.

OSEDCRTEGREM
IR Lead
Marco Pinto
Head of Incident Response

Responded to 200+ IR engagements across financial, energy, and healthcare sectors. Former CSIRT lead at ENTEL.

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Intel
Valentina Cruz
Head of Threat Intelligence

Tracks APT groups targeting LATAM. Former dark web intelligence analyst with 9 years monitoring threat actor infrastructure.

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Credentials That Matter

Our team holds industry-leading certifications across offensive security, forensics, and governance.

🎯
OSCP
Offensive Security
🔴
CRTO
Zero-Point Security
🏆
CRTE
Altered Security
🛡
CISSP
(ISC)²
🔬
GCFE
SANS/GIAC
🧠
GCTI
SANS/GIAC
☁️
AWS Security
Amazon Web Services
OSED
Offensive Security
📋
CISM
ISACA
🔍
CEH
EC-Council
🌐
GPEN
SANS/GIAC
📊
ISO 27001 LA
BSI Group